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Useful Information

Everything you need to know about our daily operations, policies, and frequently asked questions.

Frequently Asked Questions

  • Brays Road is open 46 weeks of the year, 9am - 5pm.

    The Firs and Gossey Lane are open term-time only, 9am-3pm.

    Outside of these hours you're welcome to contact us, but a response may be slower. 

  • Yes! Depending on the option you've taken up with the setting, we can offer meals supplied in line with Startwell guidance. We can also cater to all dietary requirements and allergies.

  • All children will have two settling in sessions, one with a parent/carer and one without. This will allow parents/carers to talk with staff and complete all information required. Parents will be asked to complete a well comm assessment which will help us to baseline and plan for your child going forward.

  • Yes, we accept all major childcare vouchers and the government Tax-Free Childcare scheme.

  • Please contact the setting via phone, or email our head office who will sort for you. 

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